Returns & Exchanges

At 8849, we stand by the quality of our high-performance electronics and offer a 30-day return window for items in their original condition. Whether you are unsatisfied with your purchase or received a defective unit, our team is dedicated to providing a seamless resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your 8849 account, navigate to your order history, and select the 'Request Return' option for the specific electronic device you wish to send back.

• 2.
  Prepare the Package

  Securely pack the device in its original manufacturer packaging, ensuring all accessories, cables, and manuals are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 days of approval.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition and functionality, your refund or exchange will be processed to your original payment method within 5-7 business days.